About a week ago, I posted a FDA warning where the agency warned about Nestlé cookie dough.
The company then claimed that (emphasis added):
Nestlé immediately initiated a voluntary recall of refrigerated and frozen Nestlé Toll House cookie dough products as a precautionary measure.
These products are sold predominantly in the US, although small quantities are also exported to Puerto Rico, Bermuda, Bahrain and Singapore.
While the ongoing CDC epidemiological analysis links these illnesses to the consumption of raw cookie dough, the E. coli strain implicated in the investigation has not been detected in any Nestlé product. Nestlé is cooperating fully with the FDA and CDC to resolve the issue and, as soon as the situation has been clarified, Nestlé USA will put this much-loved product back on the market.
Nestlé, being a respected company, one might be inclined to believe them. However, an article in the Washington Post calls this claim into doubt:
Inspection reports from a Nestlé USA cookie dough factory released yesterday show the company declined several times in the past five years to provide Food and Drug Administration inspectors with complaint logs, pest-control records and other information. The records, which date to 2004, were made public after Nestlé’s Toll House refrigerated, prepackaged cookie dough was discovered to be the likely culprit in an E. coli outbreak that has sickened 69 people in 29 states, according to the latest estimates from the federal Centers for Disease Control and Prevention. The CDC and the FDA are investigating the outbreak.
According to the reports released by the FDA, the company declined to allow agency investigators access to certain documents in at least 2004, 2005, 2006 and 2007.
FDA spokeswoman Stephanie Kwisnek said the Glendale, Calif., unit of Switzerland-based Nestlé SA had the right to do so. “Companies have the right to make conditions on what they will or will not permit during an inspection,” she said.However, the FDA can force a company to comply if public health is at stake.
In a statement, Nestlé said that it rejects any implication that it did not cooperate with the FDA and that it provided all information required under law, adding that its practices are standard within the food industry.
“Nestlé always fully cooperates with the regulatory authorities wherever it operates, and Nestlé is fully cooperating with the Food and Drug Administration at our Danville, Virginia plant in this matter,” the company said.
We are then to understand, that this is what Nestlé means when it says it is cooperating fully with authorities.
Nestlé does the minimum that is required by law, but not more, rides the thing out and then puts their much-loved-products back into the shelves. Much-loved product, by the way, sounds like its coming from North-Korea.
So, according to Nestlé even when they are not really cooperating, they are fully cooperating.
Must be Nestlé-logic coming from the Sixth Floor of Avenue Nestlé 55, 1800 Vevey, Switzerland. Probably even from the desk of the dear and beloved leader himself.